The Main Menu feature can be accessed in the Pre-session Lobby, or in the live video visit. To access this feature, click the three stacked lines at the top of the lefthand menu.
Please note that the buttons on this menu will navigate you away from the video visit. If this happens simply press the “Back” button in your browser or check into your session again.
- Home- This will take you out of the visit to your Hatch portal. This link will allow you to view your “Session List” page.
- Support Center- This will take you out of the session to our Hatch Help Desk where you can find helpful troubleshooting articles or submit a support ticket to the Hatch support team.
- Notifications- This will take you out of the video session to view all of your notifications in the Hatch platform.
- Log Out- This will log you out of your Hatch account and take you to the Hatch account login page.
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