Jonathan Richards
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Recent activity by Jonathan Richards-
Background Blur
We are excited to introduce Background Blur, our newest feature within the video session. This feature is only supported in the Google Chrome and Microsoft Edge browsers. To Activate Background Blu...
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Provider SMS and Email Notification Settings for Patient Replies to Chat Cases
This article is intended to show providers how to enable or disable SMS/Text and Email notifications for patient replies to open chat cases. How to enable or disable notifications for patient re...
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Accessing Closed Chat Transcripts as a Manager
This article is intended to explain how to access closed chat transcripts for your organization as a Manager user type. Please note, you will need a Manager user account created by the Hatch team b...